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Welcome to
KIVI Support Service

How can we help you?

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request imgSoftware img Service
Centres img Warranty
Service request

Make a request for service

Service Centres

Product repair or just help and advice. There are 8 authorized support centers in Europe and Caucasus that can help you. All support staff are highly qualified and use original KIVI parts in all repairs.

See all
Service Centres img
Europe
Country
ASP Name
ASP Address
ASP Contacts
Armenia img
Armenia
ASP Name
ASP Address
ASP Contacts support@kivismart.com
Austria img
Austria
ASP Name
ASP Address
ASP Contacts support@kivismart.com
Azerbaijan img
Azerbaijan
ASP Name
ASP Address
ASP Contacts support@kivismart.com
България img
България
ASP Name VIEW POINT
ASP Address 1421 Sofia, Lozenets,
81A Arsenalski Blvd.
Monday - Friday 09:00 – 18:00;
Saturday - Sunday - Closed
ASP Contacts 35929889170
Croatia img
Croatia
ASP Name ITS Intertrade d.o.o.
ASP Address Unska 2A, 10000 Zagreb
Ponedjeljak - petak 08:00 – 16:00 sati
ASP Contacts 38517002476
info@its-it.hr
Česká republika img
Česká republika
ASP Name Drake & Farrell Czech Republic s.r.o.
ASP Address Na Piketě 535/III,
377 01 Jindřichův Hradec
Monday - Friday 06:30 – 15:00;
Saturday and Sunday closed
ASP Contacts 420381020027
servis@drakeandfarrell.cz
Estonia img
Estonia
ASP Name TSC
ASP Address Pärnu mnt 139C/2,
Tallinn, 11317
Monday - Friday 08:30 – 17:00;
Saturday & Sunday - Closed
ASP Contacts 3726405074
info@etsc.ee
France img
France
ASP Name
ASP Address
ASP Contacts support@kivismart.com
Georgia img
Georgia
ASP Name
ASP Address
ASP Contacts support@kivismart.com
Germany img
Germany
ASP Name
ASP Address
ASP Contacts support@kivismart.com
Greece img
Greece
ASP Name Omnitech Wireless Applications SA
ASP Address 98 Marathonos Ave, Gerakas,
15344, Athens
Monday-Friday 09:00-17:00
Saturday and Sunday - Closed
ASP Contacts 2106619010
info@omnitech.gr
Magyarország img
Magyarország
ASP Name FIXIT Hungary kft
ASP Address 3526 Miskolc,
Zsolcai kapu 9-11
Monday - Friday 09:00 – 17:00;
Saturday and Sunday - Closed
ASP Contacts 3646500385
Italy img
Italy
ASP Name
ASP Address
ASP Contacts support@kivismart.com
Latvia img
Latvia
ASP Name TSC
ASP Address 5A Rēzeknes street,
Riga, LV-1073
Monday - Friday 09:00 – 18:00;
Saturday & Sunday - Closed
ASP Contacts 37167808808
info@tsc.lv
Lithuania img
Lithuania
ASP Name TSC
ASP Address Šeimyniškių 5a,
09312 Vilnius
Monday - Friday 08:30 – 18:00;
Saturday & Sunday - Closed
ASP Contacts 37052195332
info@ltsc.lt
Malta img
Malta
ASP Name
ASP Address
ASP Contacts support@kivismart.com
Moldova img
Moldova
ASP Name Showroom Ultra.md
ASP Address Chișinău, str. Columna 170
Monday - Friday 09:00 – 18:00;
Saturday and Sunday - Closed
ASP Contacts 37360000009
service@ultra.md
Poland img
Poland
ASP Name FIXIT SA Oddział Krosno
ASP Address Nad Serafą 56A,
30-864 Kraków
Monday - Friday 08:00 – 16:00;
Saturday and Sunday - Closed
ASP Contacts 48134926105
Portugal img
Portugal
ASP Name
ASP Address
ASP Contacts support@kivismart.com
România img
România
ASP Name ELECTRONICS SUPPORT DIVISION SRL
ASP Address B-dul Decebal nr. 14,
bloc S6, tronson I,
Mezanin, Bucureşti
Monday - Friday 09:00 – 18:00;
Saturday 10:00 – 15:00;
Sunday - Closed
ASP Contacts 40213266063
service@esd-rom.ro
Slovakia img
Slovakia
ASP Name Drake & Farrell Czech Republic s.r.o.
ASP Address Na Piketě 535/III,
377 01 Jindřichův Hradec, Česko
Monday - Friday 06:30 – 15:00;
Saturday and Sunday closed
ASP Contacts 420381020027
servis@drakeandfarrell.cz
Slovenija img
Slovenija
ASP Name Kron IT, d.o.o.
ASP Address Zagrebška cesta 83a,
2000 Maribor
Monday - Friday 9.00 – 16:00;
Saturday and Sunday - Closed
ASP Contacts 38630685808
Spain img
Spain
ASP Name
ASP Address
ASP Contacts support@kivismart.com
Warranty
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Find solution

Please tell us about your problem and we will recommend the most appropriate solution for you.

3
years Service life
2
years Warranty period
3
years Display module warranty period
Need consultation
Warranty details
More details
Warranty card

The display module is a single unit of the device, which includes a panel (matrix), backlight, polarizing and diffusion sheets and their fastening.

The display module is a single unit of the device, which includes a panel (matrix), backlight, polarizing and diffusion sheets and their fastening. Provision of spare parts for repairs beyond the service life is in accordance with the current legislation of the country. At the end of the service life, contact the Service Center for recommendations on further operation of the product or for preventive maintenance. Any warranty obligations on the part of the manufacturer are not valid in case of violation of the operating rules. Keep during the service life the documents that are attached to the product during the sale: sales or cash receipts, operating instructions and warranty card.

Warranty card
More details
Model TV
Year of production
Warranty on TV, month
Display module warranty, month
2019 models img

40F500GR 24H500GR 32H500GR 24H600GR 32H600GR 40F600GR 40U600GR

50U600GR 55U600GR 32H700GR 32F700GR 32F700WR 40F730GR

43U700GR 43U800BR 50U730GR 55U730GR 55U800BR 65U700GR

40F500GR 24H500GR 32H500GR 24H600GR 32H600GR 40F600GR 40U600GR

50U600GR 55U600GR 32H700GR 32F700GR 32F700WR 40F730GR

43U700GR 43U800BR 50U730GR 55U730GR 55U800BR 65U700GR

2019
TV warranty, 12 month 24
Warranty for the display module, 36 month 36
2020 models img

24H510KD
40U710KW 40U710KB
55U710KB

32H510KD
32F710KB 43U710KB
65U710KB

40F510KD
32H600KD 50U600KD
32H710KB 40F710KB
40F510KD

24H510KD 40U710KW 40U710KB 55U710KB

32H510KD 32F710KB 43U710KB 65U710KB

40F510KD 32H600KD 50U600KD 32H710KB 40F710KB 50U710KB

2020
TV warranty, 12 month 24
Warranty for the display module, 36 month 36
2021 models img

24H500LB 24H740LB 32H740LW 40F740LB 43U790LW 55U790LW

32H540LB 24H740LW 32F740LB 43F740LB 50U740LB 65U740LB

40F500LB 32H740LB 32F790LW 43U740LB 55U740LB

24H500LB 24H740LB 32H740LW 40F740LB 43U790LW 55U790LW

32H540LB 24H740LW 32F740LB 43F740LB 50U740LB 65U740LB

40F500LB 32H740LB 32F790LW 43U740LB 55U740LB

2021
TV warranty, 12 month 24
Warranty for the display module, 36 month 36
2022 models img

24H550NB 24H750NB 32H750NW 32F750NW 40F750NB 43U750NB 50U750NB 55U750NW

32H550NB 24H750NW 32H750NB 40F740LB 43F750NB 43U750NW 55U740NB 65U740NB

40F550NB 32H740NB 32F750NB 40F740NB 43U740NB 50U740NB 55U750NB 65U750NB

24H550NB 24H750NB 32H750NW 32F750NW 40F750NB 43U750NB 50U750NB 55U750NW

32H550NB 24H750NW 32H750NB 40F740LB 43F750NB 43U750NW 55U740NB 65U740NB

40F550NB 32H740NB 32F750NB 40F740NB 43U740NB 50U740NB 55U750NB 65U750NB

2022
TV warranty, 12 month 24
Warranty for the display module, 36 month 36
2023 models img

32H760QB 32H760QW 32F760QB 32F760QW

40F760QB 43U760QB 43U760QW 50U760QB

55U760QB 55U760QW 65U760QB

32H760QB 32H760QW 32F760QB 32F760QW

40F760QB 43U760QB 43U760QW 50U760QB

55U760QB 55U760QW 65U760QB

2023
TV warranty: 24 month 24
Warranty for the display module: 36 month 36
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