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Support

We are here to help you. Book a visit to the service center, track
repairs online or request a call from the Support Service.

Service Centres

Product repair or just help and advice. There are 8 authorized support centers in Europe and Caucasus that can help you. All support staff are highly qualified and use original Kivi parts in all repairs.

Service Centresimg
Warranty
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Find solution

Please tell us about your problem and we will recommend the most appropriate solution for you.

3
yearsService life
2
yearsWarranty period
3
yearsDisplay module warranty period
Warranty details

The display module is a single unit of the device, which includes a panel (matrix), backlight, polarizing and diffusion sheets and their fastening.

Provision of spare parts for repairs beyond the service life is in accordance with the current legislation of the country. At the end of the service life, contact the Service Center for recommendations on further operation of the product or for preventive maintenance. Any warranty obligations on the part of the manufacturer are not valid in case of violation of the operating rules. Keep during the service life the documents that are attached to the product during the sale: sales or cash receipts, operating instructions and warranty card.

Periodic maintenance of the product (replacement of batteries, dust removal, tightening of fasteners) is carried out at your request for an additional fee.

How can we help
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